Shipping policy

Last updated: October 25, 2026

Order Processing

Orders are processed as quickly as possible after they are placed.

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Please note that order processing times are separate from estimated shipping and delivery times.

Shipping Methods & Delivery Times

We offer Economy and Standard shipping options within the United States.

Estimated delivery times are:

Economy Shipping: 5–8 business days.

Standard Shipping: 3–4 business days.

Delivery times are estimates and begin once your order has shipped. Actual delivery times may vary due to carrier delays, weather conditions, holidays, or circumstances beyond our control.

Available shipping methods and their estimated delivery times will be displayed at checkout.

Shipping Costs & Free Shipping

Shipping costs are calculated at checkout based on your shipping destination, package weight, and selected shipping method.

Free Economy Shipping

Eligible orders shipping within the United States with an order total of at least $80 USD qualify for free Economy shipping. Final qualifying shipping options are shown at checkout.

Orders that do not qualify for free shipping will be subject to the applicable shipping rates displayed at checkout.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number and tracking link, when available.

Please allow time for tracking information to update after receiving your shipping confirmation.

Shipping Destinations

We currently ship within the United States only.

International shipping is not available at this time.

Free Local Pickup — Santa Rosa, TX

We offer complimentary local pickup in Santa Rosa, Texas, by appointment only.

To arrange pickup, please contact us at timelezzfit@gmail.com before placing your order. We will coordinate availability and provide a secure payment link.

For privacy and safety, the exact pickup location and instructions will be shared privately once payment is confirmed and your order is ready for pickup.

Address Accuracy

Please ensure that your shipping address is accurate and complete before placing your order.

If you notice an error in your shipping information, contact us as soon as possible at timelezzfit@gmail.com.

We will do our best to assist with address changes before your order ships. However, changes cannot be guaranteed once an order has been processed or shipped.

Lost, Damaged, or Delayed Packages

If your order arrives damaged, is significantly delayed, or appears to be lost in transit, please contact us at timelezzfit@gmail.com.

Our team will assist you in reviewing the issue and working with the shipping carrier to determine the appropriate next steps.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

We will do our best to accommodate changes or cancellations before an order ships. Once an order has been shipped, we may no longer be able to modify or cancel it.

Approved cancellations and any applicable refunds will be handled according to our Refund Policy.

Questions?

If you have any questions or concerns regarding your order or shipping, please contact our team.

Email: timelezzfit@gmail.com

Thank you for choosing Timelezz!